请已经成功实现的朋友们来谈谈你们是怎么做的
我写的代码在客户端没有问题，但在web端不能提交Defect。出现以下错误提示：

提示错误Error: An internal error has occurred while processing the request
------------附上我的代码-------project和modula关联----
版本：Rational ClearQuest20030615
DB：sqlServer+sp3
OS：windows2000
Script：

Script.JPG (67.3 KB)

（因为我是远程操作的，所以没法把脚本copy过来 只能截图了 不好意思。只要点击图片就能放大并且看清楚的）

[ 本帖最后由 tongfenglcz 于 2007-12-12 11:39 编辑 ]

这个问题我也遇到过，大虾给解释解释！
   
   其实有很多问题是在客户端没问题，在web端就有问题！

检查一下看看是不是Project和Modula之间没有设置Web Dependence。

设置了的。

WDF.JPG (26.49 KB)

你设置的是Project的，那module设置了么？

引用:

原帖由 yunshan 于 2007-12-7 10:32 发表
你设置的是Project的，那module设置了么？

module要设置什么啊
也是在WDF中选择Project么 谢谢了？
我原来写模块和子模块（两个都是short string类型）时候，只是在模块的WDF中加子模块就ok了。
现在这种reference类型的是不是需要2各都设置啊？ 谢谢Yunshan

你试试将module也设置Web Dependence，选择Project字段。

提交Defect还是提示

提示错误Error: An internal error has occurred while processing the request

提交defect操作不能继续执行。

----------以下是IBM官网上的一段话-----=--------
An internal error has occurred while processing the request
Technote (FAQ)
  
Problem
This technote addresses the error that an internal error has occurred while processing the request. In the 2003.06.13 and 2004.06.14 versions of IBM® Rational® ClearQuest® Web, when using databases with hooks in a schema, this error can occur. It is not possible to continue to work in the ClearQuest Web after this has occurred and a reboot of the server might be required.  
Solution
This issue was a defect in the ClearQuest Web, and was resolved in the 2003.06.15 Service Release 5 (SR5) version. See the link in Related Information for additional information on Service Release 5.  
----------------------------------
我现在用的是

CQVersion.JPG (16.64 KB)

不知道是不是已经打了SR5 我到官网网站下载SR5，发现这个包只提供给其客户下载

另外，请教yunshan 我的代码有问题么？我好像就是参考的你原来写的一个文章写的  谢谢了

我也看到了IBM的这篇文章，详细情况如下：
有可能与版本有关系，你可以到IBM官方网站下载最新的CQ7.0或7.0.1版本。
也可以在原来的基础上试试IBM的Workaround，不过要提前做好相关的备份。

Problem
This technote addresses the error that an internal error has occurredwhile processing the request. In the 2003.06.13 and 2004.06.14 versionsof IBM® Rational® ClearQuest® Web, when using databases with hooks in aschema, this error can occur. It is not possible to continue to work inthe ClearQuest Web after this has occurred and a reboot of the servermight be required.
Cause
Additional error information - the requestmanager.log reports the following types of errors:

Wed Feb 11 14:20:53 EST 2004, Thread:Thread-17, Level:SEVERE,Logger:com.rational.clearquest.cqweb.requestmgr.rmLogger,Class:com.rational.clearquest.cqweb.requestmgr.RmEntityHandler,Method:commit(), 22014:: Defect test00108548, unable to commit
Wed Feb 11 14:20:53 EST 2004, Thread:Thread-17, Level:SEVERE,Logger:com.rational.clearquest.cqweb.requestmgr.rmLogger,Class:com.rational.clearquest.cqweb.requestmgr.RmEntityHandler,Method:processRequest(), com.rational.clearquest.cqjni.CQException:Caught a CQException at the JNI Boundary:
  
Solution
This issue was a defect in the ClearQuest Web, and was resolved in the2003.06.15 Service Release 5 (SR5) version. See the link in RelatedInformation for additional information on Service Release 5. There is a workaround for this issue in versions 2003.06.13 and 2003.06.14 versions of ClearQuest Web.
NOTE: This solution contains information about modifyingthe system registry. Before making any modifications to the Microsoft®Registry Editor, it is strongly recommended that you make a backup ofthe existing registry. For more information describing how to back upthe registry, refer to the Microsoft Knowledge Base article 256986

http://support.microsoft.com/kb/256986.

    * On a Microsoft® Windows® operating systems, the resolution is to add a registry key to set a behavior flag in ClearQuest:
          o Save these three lines to a text file called temp.reg: (The 2nd line is blank).
          o Double-click on the file to merge it into the Registry. (Alternately, can right-mouse click the file itself and select Merge from the menu).
            Note: "Windows Registry Editor Version 5.00" can also be used in place of"REGEDIT4", however that parameter does not work with all versions of Windows.

复制内容到剪贴板

代码:

            REGEDIT4

            [HKEY_USERS\.DEFAULT\Software\Rational Software\ClearQuest\Diagnostic]"Behavior"="DB_CONN_MUTEX=2"

* On UNIX, edit the start_cqrm.sh script in the //opt/rational/clearquest/cqweb/cqserver directory, adding these 2 lines:

复制内容到剪贴板

代码:

      CQ_DIAG_BEHAVIOR="DB_CONN_MUTEX=2"
      export CQ_DIAG_BEHAVIOR

Restart the Request Manager for these changes to take effect.


Registry Editing

Note:This solution contains information about modifying the system registry.Before making any modifications to the Microsoft® Registry Editor, itis strongly recommended that you make a backup of the existingregistry. For more information describing how to back up the registry,refer to the Microsoft Knowledge Base article 256986 http://support.microsoft.com/kb/256986.

[ 本帖最后由 yunshan 于 2007-12-7 12:49 编辑 ]

修改注册表 没有解决我的问题